Privacy Policy

1. Data Controller

2. Information We Collect

We collect personal information when you place an order, contact us, use our website, subscribe to communications, or apply to take part in an AinaSewingPatterns pattern test.

• Full name and email address
• Billing and shipping address
• Payment details, processed securely by authorised third-party payment providers
• Order history and preferences
• Communication records
• Website usage data, including IP address, browser type, device information and cookies

Pattern tester applications

If you apply to test one of our sewing patterns, we may also collect information needed to review and manage your application, such as:

• Instagram username
• Country
• Sewing level
• Languages spoken
• The pattern size you would like to test
• Preferred PDF format, such as A4, US Letter, A0, A3 or projector file
• Portfolio or sewing account URL, if provided
• Your answers about why you would like to test the pattern and whether you can meet the testing deadline
• Feedback, fit notes and photographs you choose to send during the testing process

3. How We Use Your Information

We use personal information only for purposes connected with operating AinaSewingPatterns and providing our services, including:

• Order processing — to process and fulfil purchases and provide customer support.
• Customer support — to respond to enquiries and provide assistance.
• Pattern testing — to review tester applications, select participants, contact selected testers, send the appropriate pattern files, manage the testing process, collect feedback and improve our sewing patterns and instructions.
• Marketing communications — where you have given consent, to send product news, offers or updates. You may unsubscribe at any time.
• Personalisation and website improvement — to understand how our website is used and improve the experience.
• Legal compliance — to meet applicable legal or regulatory obligations.

4. Pattern Testers

Pattern tester information is used only to organise and manage the relevant testing round. Applying does not guarantee selection.

If you are selected, we may contact you using the details provided in your application and send you the pattern files required for the test. We may also ask you to provide feedback on fit, comfort, sizing, construction and sewing instructions, together with clear photographs of the finished garment.

Any use of tester photographs, Instagram content or other submitted material for marketing, promotional or public-facing purposes will be handled according to the permissions or terms communicated for the relevant testing round.

5. Legal Basis for Processing

Depending on the context, we process personal data because it is necessary to provide requested services, to take steps connected with an application or agreement, to comply with legal obligations, because we have a legitimate business interest in operating and improving our services, or because you have given consent. Where processing is based on consent, you may withdraw that consent at any time.

6. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including managing orders, customer support and pattern testing, and for any period required by applicable law. When information is no longer needed, it is deleted or anonymised where appropriate.

7. Data Security

We use appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or loss. No method of electronic transmission or storage can be guaranteed to be completely secure.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to support website functionality, understand website usage and, where applicable, personalise content. You can manage your cookie preferences through the options made available on the website or through your browser settings.

9. Third-Party Services

We may use trusted service providers to help operate our website, process payments, deliver emails, analyse website usage or provide other necessary services. These providers may process personal information only as required to perform their services and subject to their own legal and contractual obligations.

10. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers where this is necessary to operate the website, fulfil orders, manage communications or administer pattern testing. We may also disclose information where required by law.

11. Your Rights

Under applicable data protection law, you may have rights to access, correct, restrict, object to certain processing, request deletion of your personal information, or request a copy of your data.

To exercise your rights or ask a question about how your personal information is handled, please contact AinaSewingPatterns using the contact details provided above.

AinaSewingPatterns · San Sebastián, Spain