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Privacy Policy

 

  1. Data Controller Identity: AinaSewingPatterns Owner: Adélaïde Lombard Escolta Real, 65 20008 San Sebastián Spain
  2. Information We Collect: We collect personal information from our customers to provide our services and enhance their experience on our website. The types of personal information we collect may include:
  • Name
  • Email address
  • Billing and shipping address
  • Payment details (processed securely through third-party payment processors)
  • Order history and preferences
  • Communication records
  • Website usage data (IP address, browser type, device information, and cookies)
  1. Use of Information: We use the collected information for the following purposes:
  • Order Processing: To process and fulfill orders, arrange product delivery, and provide customer support related to purchases.
  • Customer Support: To address inquiries, respond to requests, and provide assistance.
  • Marketing Communications: With your explicit consent, we may send promotional emails about our products, special offers, or updates. You have the option to unsubscribe from these communications at any time.
  • Personalization: To customize our website content and offerings based on your preferences and interests.
  • Website Improvement: To analyze website usage, trends, and patterns to enhance our website functionality and user experience.
  • Legal Compliance: To comply with legal obligations, court orders, or government regulations.
  1. Legal Basis for Data Processing/: We process your personal information based on the legal bases of performance of a contract (for order processing and product delivery) and your consent (for marketing communications and personalized website experiences). You have the right to withdraw your consent at any time.
  2. Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We securely delete or anonymize personal information when it is no longer needed.
  3. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, firewalls, and restricted access to personal information by authorized personnel. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
  5. Third-Party Services: We may use trusted third-party services, such as analytics providers or advertising platforms, to improve our website, analyze user behavior, and deliver targeted advertisements. These services may collect information about your online activities over time and across different websites. We encourage you to review their respective privacy policies for a comprehensive understanding.
  6. Information Sharing: We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in website operations and product delivery. These service providers are contractually bound to maintain confidentiality and are prohibited from using your information for any other purpose.
  7. Your Rights: Under applicable data protection laws, you have the right to access, rectify, restrict, or erase your personal information, as well as the right to object to its processing. To exercise any of these rights or for any inquiries regarding personal information processing, please contact us using the contact information provided below.